Dec 16, 1: Deep joy, after all the hassle of reverting back to Yosemite from a Time Machine back-up and then copying back all the files.
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If you use CS5 don't upgrade to ELC until there is a clear announcement that the incompatibility is fixed. I refuse to pay the extortionate fees charges by adobe for the subscriptions system. If you start you are locked in and the minute you stop paying all your work is lost due to backward incompatibility and ELC didn't make it worth it either.
Page content loaded. Oct 17, 1: Yes, but it'll complain about needing Java until you install the current version of Java from Apple. In any case, I'd suggest making a bootable backup clone of your HD before upgrading. Look through the various posts on this forum to see the problems others are having.
Had no problems with Photoshop so far but a minor though annoying problem with Acrobat in that the trash would not empty pdf docs after upgrading to El Capital Finally fixed it by fixing the permissions in Acrobat Pro.
Use the Creative Cloud Cleaner Tool to solve installation problems
Illustrator CS5 is the big problem and I've heard Indesign is also a problem but I don't use it so much. Dec 16, 2: Adobe is notoriously bad about keeping up with OSX updates and those of other applications as well. As I said, I have CS5 installed on my computer and will never, repeat never, sign up for any monthly Adobe accounts in the Cloud, wherever their clouds happen to be.
Another thing I've just become aware of is the "create PDF" plugin that comes with Acrobat Pro which appears in the browser menu and allows users to save a web page as a pdf document has just been disabled by Firefox, my preferred browser, because it is no longer compatible with the newest update of Firefox. Jan 9, 2: Great to know.
Not sure what to do.
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My computer is crashing daily, sometimes twice daily and from what I read, it's been recommended to upgrade the OS. Really, really prefer NOT to switch to cloud software. I personally think it is a scam Jan 9, 3: Your options are limited as Adobe has no intention to fix any software that isn't on their cloud system.
Everything before it is considered legacy software While it may run, it may not as well. The only thing you can do is either, live with the problem, upgrade to their cloud service, or revert your OS back to a time when it was fully supported by Adobe Adobe recommends that you install the trial version on another computer. The serial number panel appears on every launch until you purchase the software and provide a valid serial number.
Exit code 6 or exit code 7 during installation
The serial number is not valid for this product. For assistance with a retail or volume license serial number, click the information button next to provide a serial number in the screenshot below. If you entered an upgrade serial number and the installer does not find a qualifying product on your system, it prompts you to locate it. If you serial number is unavailable or not accepted, see Error, "This serial number is not for a qualifying product" CS5, CS5.
Entering your Adobe ID registers your product. For retail customers, the Activation panel is displayed if there are activation problems when launching the software.
Adobe allows activation on two computers although you can use the software on only one computer at a time. The serial number panel accepts serial numbers that have been revoked, but the serial numbers are denied at the time of activation. For troubleshooting information, see Activation and deactivation Adobe Products. In the startup screen, the text directly below the product name indicates the currently loading item.
If the product freezes on the startup screen, troubleshoot the last item loaded. Start your Creative Suite component with plug-ins temporarily disabled to see if they're causing a conflict. If the application launches, then a conflicting plug-in causes the problem. Restart the application after each addition. If the application doesn't launch after a specific plug-in is restored, contact the developer of the plug-in and inquire about an update.
Look for information on restoring preferences for your product in the Help content for your product. A few examples:. For information on compatibility mode, see Using Windows 7 or Vista compatibility mode. To disable it, do the following:. Applications running in the background can prevent Creative Suite 5, CS5. For instructions on temporarily disabling these items, see the following documents:. A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch.
Error: "Problems occurred during installation" | CS3
To create a local administrator account, see the following:. If you have more than one hard drive, only search the system OS drive. Click within the search results. If you delete or rename an Adobefnt. Uninstall Photoshop Elements or Premiere Elements 3.
Software freezes before startup screen
Install your application. Applies to: Photoshop Elements Premiere Elements. Follow these steps to use the Creative Cloud Cleaner Tool. Back up files in Adobe product directories. Back up files Back up all files stored in Adobe product directories, including custom plug-ins or profiles that you have installed. Uninstall Photoshop Elements or Premiere Elements. Windows On Windows 8. Follow the onscreen instructions to complete the uninstallation. Restart your computer. Double-click the uninstaller of the product you want to remove.
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